This workshop introduces participants to components of active listening and explores types of listening, what gets in the way of listening, and habits for becoming a better listener.  

This workshop introduces participants to strategies for perceiving or understanding a situation from another person’s point of view. This session also explores the benefits of perspective taking such as counteracting bias, improving conflict resolution, and stabilizing relationships, while also identifying strategies.

This workshop introduces participants to the three types of difficult conversations and how to reframe difficult conversations into learning conversations. By reframing assumptions, this workshop helps participants model how to discuss what matters most while considering the perspective of others. 

This workshop explores ways we can transform conflict into a learning opportunity by breaking out of an adversarial dynamic. Instead, this workshop highlights ways to be composed, responsive, and open to listening, even with those we strongly disagree with. 

This workshop introduces participants to the concepts of reinforcing and redirecting feedback as tools for strengthening relationships, motivating behavior change, and improving interpersonal outcomes.